Sales representatives and system engineers with a broad range of business expertise as well as diverse technical capabilities and skills are deployed at sales sites nationwide to help you solve your issues.
We provide a 24/7 maintenance service from about 300 service sites located all over Japan. Through maintenance work, customer engineers understand the issues and situations of your system and prevent problems from occurring. In the event that a problem occurs, our staff will rush to your site immediately to recover the system at once.
We provide a one-stop support for your business by internally maintaining the Hitachi Control Center with accumulated operation and monitoring know-how; NOC and SOC that specialize in network/security operation and monitoring; Data Centers situated nationwide; and Contact Centers that offer 24/7 user support.
We support your global business through partnerships with group companies outside Japan (mainly in Southeast Asia), joint ventures with partner companies, companies participating in consortiums, and Hitachi Group offices worldwide.
Hitachi Systems provides true one-stop services covering all areas of the IT life cycle: from system consulting, to building, installation, operation, and maintenance.