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Hitachi Systems provides true one-stop services covering all areas of the IT life cycle: from system consulting, to building, installation, operation, and maintenance.

Hitachi Systems, Ltd.

Hitachi

Company Overview

Company Overview
Corporate Name Hitachi Systems, Ltd.
Established October 1, 1962
Capital 19,162 million yen
Representative Naoya Takahashi, President and CEO
Business Description System integration business
System operation, monitoring, and maintenance business
Network service business
Sale and development of information-related equipment and software
Net Sales Hitachi Electronics Services Co., Ltd.: 176,419 million yen
Hitachi Information Systems, Ltd.: 161,386 million yen
(Fiscal year ending March 2011, nonconsolidated net sales before merger)
Number of Employees 11,325 (as of October 1, 2011, nonconsolidated)

Approved Licenses and Certifications

  • ISO9001
  • ISO14001
  • ISO/IEC20000
  • ISO/IEC27001
  • Privacy Mark
  • COPC-2000® CSP standard
  • Construction industry license
  • Electrical installation notification (general-purpose electric equipment)
  • Electrical installation notification (household electric equipment)
  • Architect office registration
  • First category goods shipping registration
  • Warehousing business registration
  • Electro-communications business notification
  • General staff dispatch business license
  • Specific staff dispatch business notification
  • Advanced medical control equipment sales license
  • Antique business permission

Qualification holders (As of September 1, 2011)

  • Professional engineer: 7
  • IT strategist: 80
  • System architect: 268
  • Project manager: 102
  • Network specialist: 468
  • Information security specialist: 423
  • Applied information technology engineer: 1,536
  • Fundamental information technology engineer: 4,880
  • Project Management Professional: 1,121
  • VMware Certified Professional: 252
  • VMware Sales Professional: 1,720
  • VMware Technical Sales Professional: 1,035
  • MCP (Microsoft Certified Professional): 4,706
  • Oracle certifications: 1,995
  • Oracle Java certifications: 837
  • Cisco certifications: 1,010
  • SAP consultant certifications: 355
  • ITIL®Foundation: 5,163
  • ITIL®Expert: 30
  • IT Coordinator: 49

Customer Confident Service Infrastructure for Creating Amazing and Inspiring Services

It is the rich and varied resources that support the assured service quality of Hitachi Systems.
Having a network of centers in Japan and overseas, we have established a highly reliable company infrastructure staffed by skilled personnel.
This infrastructure enables us to achieve high-level service quality that can satisfy our customers.
Based on both professional engineers and IT infrastructure, we can inspire customers' self-confidence in their business on the world stage.

A Sound Service Base for Creating Surprising and Inspiring Services

A nationwide network of sales staff with broad work know-how

A nationwide network of sales staff with broad work know-how

We have a nationwide network of centers that are permanently staffed by sales and SE personnel enabling us to promptly respond to customer requests and inquiries. Our staff, who possess a thorough understanding of customers' businesses and broad professional know-how, offer value added solutions for resolving issues. Moreover, through connecting our branches and centers, we can also respond to the needs of large-scale networks and IT systems enabling a head office to unify the management of stores nationwide.

Offering community-based support from nationwide service centers

Offering community-based support from nationwide service centers

We provide maintenance services 24 hours a day 365 days a year from our nationwide network of service centers. Through sharing issues and information and gauging system conditions with customers, we aim to prevent problems in advance, and in the event of trouble we immediately visit sites to solve the problem. We, being close on to the customer, can always follow and support carefully and sensitively the status of customers whether they are the large companies with nationwide service locations or they are the companies with a few local sites.

Diverse corporate infrastructure enhancing the quality of services

Diverse corporate infrastructure enhancing the quality of services

The service quality of Hitachi Systems is supported by diverse infrastructure. Our nationwide data centers and network form the basis of our various IT services. Hitachi Solution Support Centers support customers' businesses in collaboration with our service centers, while our Security Center conducts monitoring 24 hours a day, 365 days a year. Hitachi Systems offers this infrastructure as a backup for sales and maintenance.

Supporting for customers to start overseas operations by utilizing Hitachi group service network

Supporting for customers to start overseas operations by utilizing Hitachi group service network

Hitachi Systems supports the overseas advances of customers through collaborating with the Hitachi Group network of overseas business centers and partner enterprises. Based in China and the rest of Asia, we offer one-stop support for various needs such as research, the establishment of corporations and business facilities, local business expansion, and so on. Provision of cloud services utilizing local data centers is just one example of our commitment to powerfully supporting the global businesses of our customers.

IT professionals with extensive experience and superior skills

IT professionals with extensive experience and superior skills

Possessing extensive experience in data center operation, system building, hardware operation and maintenance, and so on, our IT professionals offer the know-how they have acquired through their work to customers. We boast the highest number of qualified vendor personnel in Japan. New recruits learn necessary knowledge and skills at the company school, and we also conduct thorough ethical education geared to raising awareness of information leaks and compliance.

Company Profile

  • News Release
  • Company Overview
  • Main Business Activities
  • History
  • Staff
  • Organization
  • Offices and Sites
  • Group Companies

Hitachi Systems provides true one-stop services covering all areas of the IT life cycle: from system consulting, to building, installation, operation, and maintenance.