There are many kinds of customer requests such as:
“We want to start with a small system that is suitable for our size of business,“ and
“We need a full business continuity plan, such as recovery measures during times of disaster.“
In response to such diverse requests, Hitachi Systems offers a cloud environment and business applications suited to your business.
Additionally, by providing highly reliable infrastructure services, such as operation, monitoring, and support services, we comprehensively help you plan, develop, operate and maintain your cloud environment.
By combining public cloud, our datacenters, and private cloud and coordinating them seamlessly, we effectively utilize your IT assets to build a hybrid cloud* environment suited to your line of business. In addition, the lineup of SaaS applications for each industry sector and business are provided through our datacenters.
Dedicated facilities such as the Hitachi Control Center, the Network Operation Center (NOC) and the Security Operation Center (SOC) that have accumulated operation and monitoring expertise over many years offer operation and monitoring services 24/7 for Data Centers and your cloud environment.
Contact Centers* running 24/7 handle inquiries from customers to solve problems immediately. For failures that cannot be resolved by giving instructions over the phone, a customer engineer will be dispatched to your place from a local service site to offer a community-based, sophisticated maintenance service.
We support your BCP by implementing mutual backup of your cloud environment among Data Centers sited in major cities all around Japan.
Hitachi Systems provides true one-stop services covering all areas of the IT life cycle: from system consulting, to building, installation, operation, and maintenance.